StudentManuals and instructions (ENG)Brightspace ePortfolio: Frequently asked questionsI have downloaded the Brightspace ePortfolio but received a notification saying the educational institution does not support the application, what do I do?

I have downloaded the Brightspace ePortfolio but received a notification saying the educational institution does not support the application, what do I do?

There are two possible causes:

  1. You have downloaded the wrong portfolio app. The right app is called Brightspace ePortfolio. You can download it here.
  2. When you log in for the first time, the app asks for the URL of your institution. Enter brightspace.ru.url here. Afterwards you can use your Brightspace information to log in.